HP today announced that it has been named a leader in the business service
management (BSM) software market by Forrester Research, Inc.,
a leading analyst firm
In the Forrester Wave™ BSM report,(1) HP Software earned the highest
score for business service mapping and the second highest score for both its
overall current product offering and end-to-end monitoring.
Forrester defines BSM as software that dynamically links business-focused IT
services to the underlying IT infrastructure.
found at huliq.com
Tue, 2007-04-10
In a separate vendor summary specific to HP's offering, Forrester noted the
strength of HP's modular implementation approach, which "allows quick
time-to-value and a step-by-step approach to managing the business services of
an organization." The vendor summary also noted that HP Universal CMDB is
"a complete system that provides the key capabilities required to support
today's business service management processes," and that HP Service Desk
Customers "are able to receive a closed-loop service health view."
"Key technologies acquired from Mercury have allowed HP to become a
leader in the BSM market," said Deb Traub, vice president, products,
Management Software, HP. "With the Mercury assets, HP can provide a
comprehensive solution that enables customers to monitor the health of business
services and applications from the points of view of the business, its
customers and its partners."
HP Business Availability Center software, a comprehensive business service
management and application management solution, helps businesses manage the
health of business services and applications and optimize their availability,
performance and effectiveness. Using HP Business Availability Center along with
HP Business Process Insight software further enables both bottom-up and
top-down analysis - HP.
business
process management software
